Privacy Policy

Introduction

Digital Florists Ltd ("we," "us," or "our"), is committed to respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website digitalflorists.co.uk, and use our mobile application and SaaS software (collectively referred to as the "Services"). Please read this Privacy Policy carefully.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Information You Provide

We may collect information that you provide directly to us when you register for an account, make a purchase, or otherwise communicate with us. This information may include, but is not limited to, your name, email address, and other contact information.

Information We Collect Automatically

Through Our App

• Location Data: Our mobile application collects geographical information, including longitude and latitude, to provide location-based services.

• Device IDs: We may also collect device identifiers to help us diagnose issues with our application.

Through Our Website and Software Products

• Google Analytics: We use Google Analytics to help us understand how our users interact with the website. Google Analytics may collect information such as your IP address, browsing behavior, and other activity on our website.

• Cookies: Our website and software products use cookies to enhance user experience, analyze website traffic, and for advertising purposes.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our Services

• To improve and personalize your experience

• To communicate with you, including for customer service and support

• To monitor and analyze usage and trends

How We Share Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except to the extent necessary to provide the Service.

Security

We take reasonable measures to protect your personal information. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee the absolute security of your information.

Third-Party Links

Our Services may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content and privacy policies of any third-party websites or services.

Cookies

Cookies are small text files that are stored on your device when you visit our website or use our software products. We use cookies for various purposes such as enhancing your user experience, analyzing our web traffic, and for advertising purposes. You have the option to manage or disable cookies in your browser settings, but doing so may affect the functionality of our Services.

Your Rights

You have the right to access, modify, or delete your personal information at any time by contacting us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@digitalflorists.co.uk.